Terms of Use

These terms govern your use of Twinkledynamix educational services and platform access

Last Updated: March 15, 2025

Acceptance of Terms

By accessing and using the Twinkledynamix platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you must discontinue use of our services immediately.

These terms apply to all users, including students enrolled in our fundamental analysis programs, visitors to our website, and individuals accessing our educational materials. Your continued use of our platform constitutes acceptance of any modifications to these terms.


Educational Services and Content

Course Materials and Access

Twinkledynamix provides educational content focused on fundamental analysis in finance. Our courses are designed for educational purposes and should not be considered as personalized financial advice or investment recommendations.

  1. Course materials remain the intellectual property of Twinkledynamix
  2. Students receive limited, non-transferable access to educational content
  3. Access duration varies by program and enrollment type
  4. Materials may not be redistributed, copied, or shared without written permission

Learning Outcomes and Expectations

While we strive to provide comprehensive educational experiences, individual learning outcomes may vary based on personal effort, prior knowledge, and market conditions. We do not guarantee specific career advancement, investment performance, or financial results from completing our programs.


User Responsibilities and Conduct

Students are expected to maintain professional conduct during all interactions with instructors, fellow students, and platform representatives.

As a user of our platform, you agree to the following responsibilities:

  • Provide accurate information during registration and maintain current contact details
  • Protect your account credentials and notify us immediately of any unauthorized access
  • Use course materials solely for personal educational advancement
  • Respect intellectual property rights of all content creators
  • Engage respectfully with other community members
  • Comply with all applicable laws and regulations in your jurisdiction

Prohibited Activities

The following activities are strictly prohibited and may result in immediate account suspension or termination:

Recording, downloading, or reproducing course content without explicit permission. Sharing login credentials or providing unauthorized access to course materials. Using our platform for any illegal activities or to promote unregulated financial services.


Payment Terms and Refunds

Payment Processing

All payments are processed securely through our authorized payment partners. By submitting payment information, you authorize us to charge the applicable fees for your selected programs or services.

Payment schedules vary by program type. Some courses offer installment plans while others require full payment upon enrollment. All pricing is clearly displayed before purchase completion.

Refund Policy

Refund requests must be submitted within 14 days of initial course access. Refunds are evaluated on a case-by-case basis considering course completion percentage and circumstances.

Students who have accessed more than 30% of course materials may not be eligible for full refunds. Technical issues or dissatisfaction with teaching methods are considered valid grounds for refund evaluation.


Privacy and Data Protection

We collect and process personal information in accordance with our Privacy Policy and applicable data protection regulations. Your enrollment information, learning progress, and communication with instructors are kept confidential.

Information We Collect

  1. Registration Data: Name, email address, phone number, and educational background
  2. Learning Analytics: Course progress, quiz scores, and participation metrics
  3. Communication Records: Support inquiries, feedback submissions, and instructor interactions
  4. Technical Information: Device type, browser version, and platform usage patterns

We do not sell personal information to third parties and only share data with service providers necessary for platform operation and educational delivery.


Intellectual Property Rights

All course content, including but not limited to video lectures, written materials, assessments, and interactive elements, are protected by copyright and other intellectual property laws. Twinkledynamix retains all rights to educational content.

Permitted Use

Students are granted limited rights to access and use course materials for personal educational purposes during their enrollment period. This includes viewing videos, downloading permitted resources, and participating in course activities.

Any commercial use, redistribution, or modification of course content requires explicit written permission from Twinkledynamix management.


Platform Availability and Technical Support

We strive to maintain platform availability 24/7, but occasional maintenance periods or technical issues may occur. Scheduled maintenance is typically announced in advance through email notifications or platform announcements.

Technical support is available Monday through Friday, 9:00 AM to 6:00 PM Taiwan Standard Time. Response times vary based on inquiry complexity and volume.

System Requirements

Users are responsible for maintaining compatible devices and internet connections. Minimum requirements include modern web browsers, stable internet connectivity, and updated operating systems for optimal learning experience.


Limitation of Liability

Twinkledynamix educational services are provided for informational and educational purposes only. We make no guarantees regarding investment performance, career outcomes, or financial results from applying course concepts.

Our liability is limited to the fees paid for the specific program or service in question. We are not responsible for indirect damages, lost profits, or consequential losses resulting from platform use or educational content application.

Financial Education Disclaimer

Our fundamental analysis courses provide educational content about financial markets and analysis techniques. This information should not be construed as personalized investment advice or recommendations for specific securities or investment strategies.


Modification of Terms

These terms may be updated periodically to reflect changes in our services, legal requirements, or business practices. Material changes will be communicated through email notifications and platform announcements.

Continued use of our platform after term modifications constitutes acceptance of updated conditions. Users who disagree with changes may terminate their accounts and request refunds according to our refund policy.


Governing Law and Disputes

These terms are governed by Taiwan law and regulations. Any disputes arising from platform use or educational services will be resolved through Taiwan courts or agreed-upon arbitration procedures.

We encourage users to contact our support team first to resolve any concerns or disagreements before pursuing formal legal proceedings.

Questions About These Terms

If you have questions about these Terms of Use, please contact us:

Email: support@twinkledynamix.com

Phone: +886-2-2681-6896

Address: 220, Taiwan, New Taipei City, Banqiao District, Guanqian E Rd, 27號2樓